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Information Technology - End-user support

Information Technology
182584 Requisition #
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·         Excellent communication skills and telephone manner

·         Excellent organizational skills and Incident Management experience

·         Knowledge about computer hardware, software, troubleshooting computer-related issues, and technological problem solving

·         Strong knowledge of Microsoft based operating systems with emphasis on Windows 7/10 and Office 2013/365

·         Some knowledge of Mac OS and Linux/Unix is a plus

·         Some knowledge of Cisco Unified Communications

·         You will be a self-motivated achiever who gains satisfaction from providing excellent customer service

·         Ability to follow team policies, processes and procedures

·         Knowledge ITIL is desirable

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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